Returns & Exchanges

At Robocraze, we stand by the quality of our electronics and components, offering a hassle-free 7-day return policy for defective or incorrect items. We ensure that your prototyping and DIY projects continue smoothly with our dedicated technical support and replacement guarantee.

Return Process

• 1.
  Initiate Request

  Log into your Robocraze account and navigate to the 'My Orders' section to select the items you wish to return within 7 days of delivery.

• 2.
  Technical Verification

  Submit a short video or clear photographs of the electronic component to our support team to verify the technical defect or shipping damage.

• 3.
  Secure Packaging

  Place the item back in its original anti-static packaging and box, ensuring all accessories, manuals, and connectors are included to prevent damage during transit.

• 4.
  Quality Inspection & Refund

  Once our engineers inspect the returned hardware, we will process your replacement or issue a refund to your original payment method within 5-7 business days.